17th May 2012

Renewing Member Frequently Asked Questions

  1. When will my new coverage period commence?
  2. What if my DAN coverage has lapsed, when will my new coverage commence ?
  3. If my DAN coverage has lapsed can I still select the "Renew Now" option ?
  4. How early can I renew my coverage ?
  5. Why do I have to complete a renewal application each year?
  6. Why does my membership number change each year?

1. When will my new coverage period commence?

If you submit your renewal application prior to your current period expiring, your new coverage period will commence upon expiration of your existing coverage, to ensure there is no lapse in your coverage.

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2. What if my DAN coverage has lapsed, when will my new coverage commence?
If your DAN coverage has lapsed your new coverage period will start from the date your application is processed. It will NOT be backdated.

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3. If my DAN coverage has lapsed can I still select the "Renew Now" option?
Yes, we encourage you to use the “Renew Now” option, as this will identify you as having been a DAN AP Member.

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4. How early can I renew my coverage?

We cannot process you renewal more than one month in advance. If you do submit a renewal earlier than this it will be held on file until we are able to process it.

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5. Why do I have to complete a renewal application each year?

DAN AP needs to review and renew its policies with its insurance providers on an annual basis. For this reason, we cannot offer automatic renewals. In addition, as a dive safety association, we encourage you to review your coverage options each 12-month period to ensure you are taking out the level of coverage that will best meet your diving needs for the coming 12-months.

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6. Why does my Membership Number change each year?

A new policy is being created and as such a new member number is allocated. This number is unique and provides information for rapid verification.

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