9th May 2008

Your Say

Following is some of the recent feedback the DAN Asia-Pacific Team has received from our Members.  Occasionally a Member who has been assisted by DAN takes the time to write us a note of thanks, which we greatly appreciate. 

If you would like to say something about your experience with DAN feel free to let us know by sending an email including your permission to reprint your comments on this page.

DAN Members Express their Thanks

John, many thanks for everything you and DAN did to help me through my "mishap".  Your availability and advice was a great relief to both myself and my family, certainly easing the stress and concerns, and ensuring everything went smoothly and without problem.

I hope I never need to have to use your services again (I say this in the nicest possible
way of course!!)
, however if I should, I am comfortable in the knowledge that I know I
will be looked after and that your experience and assistance will again see us
through without any issues.

Andrew, ACT

****

Dear John, once again I would like to express my true appreciation for your most professional and kind assistance while managing my diving accident in Bali. I could not imagine a better support in those difficult and scary days.

My Warmest Thanks!
A.S., Australia

****

I would like to take this opportunity to thank your organisation for the expert care, advice, assistance and support afforded me during my experience. I have only accolades for the manner in which you and your staff provided assistance. Right from my first phone call I was treated courteously, supportively, professionally and promptly. Most importantly your organisation was constantly in contact, checking my symptoms and giving advice and support over a period of some 18 hours. I cannot tell you how reassuring it was given my remote location.

I again would like to thank you and your team of wonderful doctors and support staff at DAN.
It’s no joke I owe you my life.

You also need to know that I have become one of the greatest promoters of DAN you could possibly find. I have badgered all my dive buddies, my dive club and anyone else I know that may be remotely involved in scuba diving to join DAN.
Narelle, NSW

****

I want to share my appreciation for all the help provided by Dick Clarke, Palmetto Health Hyperbaric and John Lippmann, DAN Asia-Pacific regarding an accident on May 15, 2007 at the Great Barrier Reef in Australia.  While working as a dive instructor, I suffered major injuries in Australia while my family was in the United States.  With the help of Dick and John, my family and I were able to reunite with minimal stress regarding travel logistics.   In addition, both Dick and John maintained contact throughout the six weeks between the initial accident and transportation back to the States.

John Lippmann was incredibly helpful and someone I now consider a friend.  Not only did John make sure things went smoothly with my evacuation, but he also called frequently to check on my progress.   As complications occurred, John provided valuable information with respect to Australian processes and procedures.  In addition, John provided local contacts and helped me get the best medical care possible.

I wanted to share these experiences as well as express my gratitude to the DAN network, Dick Clarke, and John Lippmann.   Thank you for all your hard work!
Elizabeth, Raleigh NC

****

I cannot thank you enough for keeping my spirit high, encouraging me with your phone calls and organizing everything to bring me back to life.
Agi, Singapore

****

"... Recently I displayed symptoms of DCS after flying (after diving) and contacted DAN. I wish to express my thanks to DAN for their prompt attention to this matter. My calls were answered by courteous, professional staff, and dealt with quickly. I also wish to express my sincere thanks to Mr. Lippmann for his immediate accessibility and continued contact to follow up the status of the matter. The response by DAN and Mr. Lippmann were exemplary. I have been aware of DAN for some time, but only recently joined. I am extremely glad I did, and will encourage
all divers I meet to join the organisation ..."
DAN Member, Australia

****

Thank you for your commitment and keep up the good work.
Mark, Singapore

****

First may I say thank you very much for your concern and well wishes whilst I was in hospital in Phuket, both Liam and I found it very comforting to speak with someone who is so well versed in DCS, and you certainly put our minds to rest.
Laura, Singapore

****
I can't express how wonderful DAN was…the follow-up was even more impressive than the evacuation. John (Lippmann) has kept in touch and was so kind and helpful to me when I was in hospital and then later when I had to get my research equipment out of PNG. If it wasn't for the evacuation, it is not sure that I would have survived, so how can I ever say enough thanks?
Ingrid, New Zealand

****

I would like to thank you so much for your answer. It helped me very much. I am really impressed with your Company and I would like to reiterate my wishes to become one of your Members. Please do not hesitate to contact me in case you go to Mexico to dive or to Thailand!
Laura, Thailand

****

Thanks for your help last weekend. We wouldn't know what to do without your help. Again, I am glad to be a DAN Member. Seems like many who patron my regular dive shop agree with me now.
Bernard.

****

BACK